Returns & Exchanges
At Omi Home, we want you to love every piece you bring into your living space. If your purchase isn't a perfect fit, we offer a 30-day window for returns and exchanges on most home goods in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing